|About||Over the last 25 years, AC Autos has built an outstanding reputation based on the knowledge and expertise of our staff and the honesty with which we deal with our customers. Our business philosophy and therefore our success have been achieved on the back|
Our Business Philosophy
Over the last 25 years, AC Autos has built an outstanding reputation based on the knowledge and expertise of our staff and the honesty with which we deal with our customers. Our business philosophy and therefore our success have been achieved on the back of honesty, fairness and, above all, total transparency. We provide our customers with the personal service and expertise they require but at the same time provide a real cost effective alternative to the franchised dealer.
Experience has shown us that most of our customers initially came to AC Autos for one of two reasons. They were either recommended to AC autos by an existing customer or were attracted by local advertising. However, following this initial visit the feedback from customers is overwhelming. The main reasons why so many customers return time and time again is that they really appreciate the honesty and transparency they find at AC Autos. A new customer recently commented, "it was the best service experience I have ever had".
Our Staff and Customers
The success that AC Autos has achieved over the last 25 years has been greatly helped by the quality of our staff. The knowledge and openness of our service staff is second to none as can be seen from the many unsolicited praise we receive from customers. Our workshop technicians, although rarely coming into contact with customers, are fundamental to our success. Their dedication to resolving complex mechanical and electronic problems are excellent together with their contribution to ensuring the well being of the customers' vehicle whilst on our premises. In any business, there are always those personnel who are not directly involved with customers but without whose support we would struggle. It is a team effort and we appreciate the contribution made by each member of our staff.
Our dedicated service facility for all makes of vehicles in the Staffordshire area covers an area of 5,000 sq ft. Having