|Work hours||Add information|
|About||No matter the time day or night, we are here for all of your call center needs, hence the name Always Connected.|
"Our goal is to provide customers with valuable essentials that are priceless in life. With today’s technology taking over the business world, Always Connected and our communications team want to enhance the quality of your business giving you the confidence, security and peace of mind you need and deserve. We provide a live lifeline between your growing business and your customers when you are not available to do so.
At Always Connected, we understand the necessity of giving customers that personal touch. Hearing a live person’s voice on the phone ensures your customers that their needs are important and will be handled in a timely manner. Our customer care representatives are account specific trained so we are able to offer professional, accurate information helping to alleviate stress for you and your customers. Always Connected takes pride in its compassionate approach to delivering efficient 24/7 customer service when it matters most!"
Always Connected is a nationwide call center located in the heart of downtown Lafayette, La. We offer over 20 years combined unique experience in the answering service industry.
Our agents are required to go through extensive training of our telephone and computer system, quality assurance, and our customer specific account protocol.
We use the best computer system available in our market, which offers scalable technology, it is built in redundancy, and programmable with human interaction. The Startel Community is always available to us, willing to listen to the needs of its users making improvements or changes that benefits our customers where it matters most.
Our goal at Always Connected is to find the perfect blend of technology and personality that truly defines a great call center while shedding the skin of a being "just an answering service"
Our message is our product with a standard of professionalism that is second to none. We present ourselves to your customers as if we were actually working in your office, making them our top priority.
While other companies promise service, we prove it. We are Always Connected, bridging the gap between our clients and their customers one message at a time.
|Awards||Better Business Bureau|
|Founded||June 3, 2014|
|Products||Always Connected can help any size company with their call center needs|