AnswerPlus

AnswerPlus

10 Canmotor Avenue, Toronto (ON), M8Z 4E5, Canada

Get Directions

1-800-633-4072

Categories
Work hours Add information
About

AnswerPlus is a 24/7, award winning, bilingual answering service.

*Please note, AnswerPlus does NOT do any telemarketing

AnswerPlus cover
Mission To contribute to our customers' success by delivering a warm and professional response to their customers.

*Please note, AnswerPlus does NOT do any telemarketing
Description

In 1961, on a shoestring budget of just $800, Dolly Lloyd opened "Professional Answering Service" (now AnswerPlus), in a 9x9 room in downtown Hamilton. Having invested everything she had, Dolly had no choice but to staff the operation totally on her own, and so it was that this tiny office became her home for the next six months, until she was able to hire her first operator. She all all the necessities: a bed, a cooler, a single burner hot plate, her potty, and of course, her switchboard. What Dolly lacked in financial resources, she more than made up for with her sparkling telephone personality, and the unparalleled service she provided to her callers.
Dolly's approach to her business was unconventional but it worked. She recognized that in order to provide the best service to her customers, she had to put her operators first (the voices of her customers), her customers' callers second (the judges of her success), and her own customers third!
As AnswerPlus does to this day, Dolly's goal was to make every caller feel like it was their one phone call that made her day, so it was only natural that as she began hiring, Dolly only hired people with great voices and outstanding telephone personalities.
Today, that goal stands as the foundation of AnswerPlus.
Dolly passed away in 1972, but her son Paul continues to operate AnswerPlus with the same guiding principles as his mother before him. Since then, the company has expanded to serve customers across North America.
AnswerPlus is a member of the privately owned PasWord Group of Companies:
AnswerPlus Hamilton
AnswerPlus Toronto
AnswerPlus Montreal
PasWord Paging
PasWord Protection

Awards CAMX Award for Outstanding Customer Service 19 years
Hamilton Business Achievement Award 2009 - Communication Technology
Tom Ryan Award
Hamilton Human Resources Hero 2008
Founded 1961
Products AnswerPlus provides the great voices and engaging personalities providing quality Customer Service to our callers.

SERVICES INCLUDE:
* Virtual Reception
* Emergency Response
* Off Premise Reception
* Health & Safety Due Diligence Services
* Disaster Preparedness Support
* Reception Overflow
* Order Taking
* e-Reception
* Help Desk/Contact Centre

*Please note, AnswerPlus does NOT do any telemarketing
Similar places nearby