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I design and deliver customised training solutions for the hospitality industry, with a strong focus on customer service.
I believe that 'what we learn with pleasure we never forget'.
Hospitality is a wonderful industry and a great career choice. It's a privilege for me to design and provide quality training and mentoring to both experienced and emerging hospitality professionals; focused whilst keeping it fun.
With over 25 years experience in the hospitality industry, I know the value of a workplace-based training approach. Successful training should be informative, collaborative and at all times fun.
I love sharing my observations of this great industry and would love for you to share your experiences with me too.