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222 Merchandise Mart Plz, Chicago, Illinois 60654

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(877) 434-2894


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Braintree builds products that make payments easier—so easy that they fade into the background and enable beautiful commerce experiences to flourish.
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We enable beautiful commerce experiences so that people and ideas can flourish.


We provide the global commerce tools people need to build businesses, accept payments, and enable commerce for their users. It’s the simplest way to get paid for your great ideas -- across any device, and through almost any payment method.

Merchants in more than 40 countries worldwide can accept, split, and enable payments in more than 130 currencies using Braintree. And we’re here for you -- with stellar support, innovative concepts, and simple processes -- from your first dollar up past your billionth.

We’re here to assist you Monday – Friday, 9am – 5pm CT. For help with specific questions, please send us a Facebook private Message or contact We thank you in advance for your patience while we review questions.

If you suspect you have received a fake or phishing email not from Braintree, please forward it to with a brief description.

We encourage your comments, questions, and conversation, so that you can connect with us. Using our page means posting in a courteous and respectful way. (In other words, play nice.) Posts that do not meet the courteous and respectful criteria may be removed.

There are other circumstances that may result in your post being removed. These circumstances include, but are not limited to:

- Adding your own or another person’s contact information, physical address, email address, full name, phone number, or any other personally-identifiable information in a post

- Including profanity, vulgarity, hate speech, disruptive or hostile comments, interpersonal disputes, or threats of violence in a post, tag, or private message

- Making repetitive posts

- Advertising of any sort (including merchandise, auctions, services, commercial web sites, referrals, offers to trade, or “wanted” posts)

- Soliciting donations or fundraising

- Including material (graphic or text) that is obscene, pornographic, or adult in nature

If the behavior continues, we may also block you from posting



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