A business intelligence and IT consulting service designed to help optimize an organization's marketing, sales, customer service, and operations.
What launched me into consulting was being part of a team that received an award for Innovation in Leveraging Analytics for Service Excellence from the Technology Services Industry Association (TSIA). The vision to build out a Business Intelligence Platform that helped a business move from being reactive, to proactive, and then ultimately to predictive all came to fruition in 2016. We executed on a vision, spent hundreds and hundreds of hours gathering requirements, working with all different parts of the business and implementing multiple solutions that would help the business land, adopt, expand, and renew an organizations products. The multiple projects and strategies used to achieve this outcome are nothing new, but the award affirmed that all the experience collected to this point and used to execute the vision are of tremendous value to any organization. I truly believe this knowledge and experience can be used to help your organization.