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Capita South Africa has added to Capita’s existing global capability. We provide a full range of BPO services with fully hosted contact centre solutions trusted by global leading brands to transform their customer experience. This has given our clients the confidence that we can be trusted to service their customers to international standards which has manifested in further growth for existing clients and the addition of new business opportunities. Capita uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value through continuous improvement. Our extensive experience means we offer a safe pair of hands to international clients looking to offshore with certainty.
More about Capita plc:
Capita is a leading UK provider of technology enabled customer and business process services and integrated professional support services. With 75,000 people at over 500 sites, including 94 business centres across the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 250 with 2015 underlying revenue of £4.7 billion.
|Description||Capita, the UK’s leading outsourcing and professional services company with a history of steady growth and strong financial performance, recognised South Africa as a leading offshore destination resulting in a substantial investment and a serious commitment to the area. Capita South Africa has added to Capita’s existing capability with their presence in the BPO sector providing customer service with fully hosted contact centre solutions trusted by the UK’s leading ‘brands’ to transform their customer experience.|
Best Outsourced Contact Centre - 2013 – BPeSA Industry Awards
Charitable Support & Community Engagement – 2013 – Capita plc People Awards
Support Service Individual (Learning & Development) – 2013 - BPeSA Industry Awards
Job Creation – 2014 – BPeSA Industry Awards
Community Spirit – 2014 - BPeSA Industry Awards
Support Service Individual (Skills Development) – 2014 - BPeSA Industry Awards