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As a mid-sized housing company we are able to do everything the larger companies do – only better. That is because we custom-tailor housing strategies that effectively meet the specialized needs of our client events and their industry.
|Mission||"To provide our clients with unmatched customer service, knowledge and experience combined with the latest technology and newest products needed to exceed the client's goals and expectations while building a long-lasting successful partnership."|
Founded in 1986, Connections Housing has emerged as one of the fastest growing meeting planning and housing management companies in the industry --with offices in Atlanta, Las Vegas, South Carolina and the Washington , DC area. Bringing unmatched customer service, knowledge and experience together with the latest technology, the company has maintained a 98 % retention rate of clients in a host of different industries. Connections provides housing services to several of the Tradeshow Top 200 and successfully manages more than 150 events each year ranging in size from 10 to 100,000 + attendees.
In today's fast paced, technology-driven world customer service makes all the difference. Whether your attendees are using mouse clicks or phone calls to make their reservations, rest assured they will receive the best possible customer service and support.
Connections Housing works with you to custom-tailor our services to meet the unique needs of your event and attendees by providing:
-Site selection, hotel contracting and comprehensive room rate negotiation
-Creation of an Event Management Team designed to reflect your specific needs with 24/7 accessibility
-Hotel room rate "re-negotiation" based on market conditions
-Proactive, customized strategies guaranteed to meet your event goals and objectives
-Boutique oriented service versus "Big Box Company" transaction processing.
-Creative client revenue generating programs
-Negotiation support and resource recommendation for ancillary event services, including food and beverage functions, audio visual requirements, transportation, off site programs and complete destination management services
-Seamless, customized integration of reservation services into your existing event -website and registration process, complete with ancillary revenue generating opportunities
-Innovative event housing trend analysis and proactive room block management
-Reservation agents with knowledge of the smallest details of your event
-Comprehensive, standard and customized reporting services
-Marketing support including e-marketing and telemarketing campaign development and implementation
-Attrition protection planning
-Post cut-off reservation availability and processing
-On-site management to oversee all aspects of the meeting or event
-Post event room reservation audits for reporting and historical purposes
-Domestic and International group, meeting management and conference services