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Communicating With Clarity: Connecting with Clients


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Are you wondering why your emails aren’t getting the responses you expected or why people are still asking questions about your products and services? Perhaps it’s because the messages may not be clear to your clients. We’ll look at ways to write, edit and design clear messages that your clients can access, understand and act on.

The course is in three parts:
1. Webinar session on the basics of clear communication
2. On your own time, create a piece of clear writing to submit for feedback
3. Webinar session on gathering feedback and using plain language tools for different media.

You’ll gain confidence in communicating clearly.

Nelson: May 30 & Jun 6 (10-Noon) via Zoom
Instructor: Kate Harrison Whiteside
Cost: $50+GST

Registration Deadline: May 25
Register: Call 250-352-1933 ext. 100