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Tuesday
04
DEC

Conflict Resolution - £25 (+VAT) per person

09:00
12:00
Early Years Hub
Event organized by Early Years Hub

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The aim of this course is to recognise different aspects of conflict that delegates may encounter and to understand and be aware of different methods of resolving such conflicts within the workplace.

Course content includes:
common causes of conflict
the two forms of communication and how this can breakdown
exploring different attitudes and behaviours people may display and the impacts this has on others within the workplace
two examples of communication models that can assist in assertively resolving conflict situations
exploring options on how to coach, counsel and turn around problems within workplace teams
exploring ways to manage employee conflict and improve workplace communication and team productivity.

Target audience:
Anyone wanting to resolve issues with conflict in the workplace

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Early Years Hub