Dr. Nolan will help us understand the disease process so that we can better prepare for situations before they occur. She will also help us to recognize that we can change our attitudes and actions, while the person with the disease may not be able to do so. She will give insight into how to know when to step back from the situation and take a timeout. Beth A.D. Nolan, Ph.D., Director of Certifications, serves as a Lead Mentor and Trainer and oversees research for Teepa Snow’s Positive Approach® to Care (PAC). Registration is encouraged but not required.