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Certified Tourism Ambassador Class


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The Certified Tourism Ambassador Network program is an industry-recognized certification that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience.

Participants learn the power of tourism; discovering Flint & Genesee; knowing, finding and using resources; and exceeding customer expectations.

Employees and volunteers who complete the program receive a credential and accompanying initials that can be used behind the person’s name to denote their commitment to their profession as a Certified Tourism Ambassador™ (e.g., Jim Smith, CTA).

To earn the CTA designation, you must:

- Complete required reading
- Attend half-day classroom session
- Complete learning assignments
- Complete open-book examination

There is a one-time non-refundable, non-transferable application fee of $30 per person and an annual renewal fee of $15 per person. Snacks, beverages and a light lunch will be provided.

To allow time for the required reading, please pre-register by Friday, April 13 at https://www.ctanetwork.com/app/.

For more information, contact Dawn Stableford at (810) 600-1454.