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Monday
30
APR

Quality 101 - Quality Basics to Operate a Business

18:00
20:00
LaunchHouse
Event organized by LaunchHouse

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An overview of quality principles for businesses. From Voice Of the Customer (VOC) to Continuous Improvement. Included are good customer service, feedback, best practices & standards.


Key points include:

1. How quality can attract customers

2. Sustain your business

3. Grow the bottom-line

Venue

LaunchHouse