A growing number of organizations are stepping up their investment in digital and mobile channels in a bid to further boost customer loyalty, sentiment and engagement. With omni-channel commerce growing rapidly, many organizations are now on a mission to embed end-to-end digitalization and transformation across their businesses.
Notably, a survey with 400 decision makers in the wholesale, manufacturing, construction, equipment, machinery, materials and tools sectors confirms online digital initiatives have delivered impressive results.
- 43% are successfully selling to customers that would not buy from them before.
- 36% have been able to expand globally at lower risk.
- 44% are generating more total sales and more sales per representative.
- 56% cited the benefits of greater efficiencies.
Intershop, a pioneer and leader in digital commerce platforms, empowers many successful businesses to embrace such digital initiatives as a primary means to interact and transact with buyers.
To understand how the Intershop Commerce platform can help you achieve similar or even greater results, come join us at our half-day event where we will cover the following topics:
- Digital Transformation starts with the customer - How to transform your business successfully
- Intershop @ Microsoft - The Cloud Commerce Solution that lets you digitize sales and optimize customer contact, thereby boosting revenue and retention.
- Building B2B Customer Loyalty
- Customer Journey Mapping – Building the landscape for your digital success
Business Owners, CEO, CIO, Senior Sales and Marketing Management, Senior IT Management, E-Commerce Managers, Head of Digital Transformation and Operations Management are welcome to attend the event.