The art of silver service, from pouring a cup of tea through to cutting a cigar, is one that requires education in the fundamental theory supported by hands on practice. Through our training program, domestic staff will reach the level of service required in a private home, hotel, restaurant, chalet or yacht.
As a British company (London based) we hold the highest standards for Silver Service. Principals, managers, and domestic staff professionals from around the world look to us for training because they know the British history and culture we embody sets the bar for professional service around the world.
The gruop training course is 3 days, your members of staff will be joined with a small group of like-minded students (no class is bigger than 8-10 students, but often much smaller) and they will spend the weekend in a very hands-on, highly practical environment.
Group classes provide an open and engaging environment to learn. Videos, digital handbooks, and highly involved trainers encourage the student to participate in every detail of the training. At the end of the training course our trainers invigilate an exam to assess each student’s skills, providing feedback and instruction before awarding them with a certificate of completion.
Our Silver Service Trainers
Our silver service trainers are experienced Butlers and service professionals. They have been working in the industry for many years, and have an intimate knowledge with every type of service and scenario you may find yourself in.
Many of our students remark how enjoyable they find the stories and insights the trainers teach, giving first hand knowledge into the background of service both in a domestic and corporate environment. Although the trainers are mainly male, we have a smaller selection of female trainers for Middle Eastern households and for training in the Middle East should it be required.
Silver Service Training – Pricing
The cost for the three day group silver service course is £960 (inclusive of VAT). This includes the handbook (digital), lunch, and certification. At the end of the training, your member of staff will receive a Polo & Tweed certification stating the names of the modules they have successfully completed confirmed by their trainer’s signature.
For private one-to-one training we ask you to drop us a line so we can discuss your needs.
For further detail on the subject mater covered please see here - https://poloandtweed.com/domestic-staff-training/silver-service-training