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Master Class II: Business Etiquette, Leadership & Communication


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​​Do you ever ask yourself: is there a different way I can communicate to my co-workers in order to get my message across? Do you get ticked off about how some of your colleagues talk to clients in-person or over the phone? Are you portraying the image you want to project? Would you like to enhance your leadership skills and professionalism to suit your new promotion? Are you curious to find out what your body language and communication style is saying about you? How successful are you at building and nurturing professional relationships?

This workshop goes beyond basic concepts and introduces participants to the highest professional etiquette standards. Over the course of 3 hours, this program will take an open and honest look at the interpersonal skills necessary to succeed and advance in today's workplace.

-Learn top 10 Business Etiquette Do's and Don'ts that can make or break professional relationships
-Improve professional demeanor and relationships with your co-workers
-Get tools and strategies for building and nurturing synergy in teams
-Find out about the four different communication styles, and how to adapt your style to improve communication with others
-Learn ways to easily interact with colleagues and clients with different personalities
-Hone your emotional intelligence in the workplace