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Friday
27
APR

Easily Ensuring Future Business: Follow-Up

14:00
15:00
The Travel Institute
Event organized by The Travel Institute

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So you have booked your client on the perfect travel experience based on the first seven steps in the Sales Cycle, and collected your commission. Are you done? If you are a smart business owner, then no. You know you are just beginning to build a successful long-term relationship, which is the foundation of easy future business. But that only happens if you proactively approach Step 8 of the Sales Cycle, Follow-Up.

In this webinar, customer service expert Stacey Oliver-Knappe will share how to make the critical step of following-up enjoyable for you and your clients.

Questions Stacey will Answer:
• What is Follow-Up
• Why is it Critical to your Business?
• What Methods to use to Track Follow-Up?
• When should you Follow-Up?
• How do you Follow-Up?
• What to do when you Follow-Up and the travel experience was bad?

This session qualifies for 2 CEUs.

Free for members only. Non-members, $19.99

Sign Up: https://www.thetravelinstitute.com/product/04-27-2018-easily-ensuring-future-business-follow-up/