Conflicts are part of everyday (working)life. Conflict itself is not the problem - the challenge is to handle it and to solve it satisfactorily. Communication is the key and the solution is determined by the situation. In this workshop we will approach conflicts from different perspectives like function, evolution, types and how to handle it. You will practice different methods as solution steps, communication strategies, and feedback style in standard situations as well as on the basis of your own experience. There will be scope for discussion and feedback. This workshop is only for international students.