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|About||A consultant and advisor for your shared mobility business.|
A geographer by education, I have nearly a decade in the car sharing industry with diverse practical experiences from across North America and increasingly around the world. I spent 3.5 years at Metavera Solutions in Toronto, Canada where I managed the support team, project managed new implementations, provided in-depth business analysis to all clients, large and small, and trained customers and colleagues to use the Autovera platform as well as how to run their car sharing organizations. Prior to Metavera I worked at PhillyCarShare in Philadelphia, Pennsylvania where I managed technology projects and co-managed the customer service team after quick promotions from entry-level positions. There, they went from a three-person haphazard 9-5 weekdays team to a 24/7 coverage team of greater than a dozen in little over a year.
These experiences, coupled with my passion for problem solving and my natural leadership inclinations make me an excellent choice for assisting your organization run more smoothly, efficiently, and profitably.
- staff design, management, and training
- guided decision making on operational policy
- creation and cultivation of service philosophy
- technology-related project management
- data analysis for management
- marketing strategy design