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|About||Verbal Armour Skills® provides Individuals, Private and Government organizations with reality-based training to effectively respond to Client Aggression using Proven Tips, Tools & Tactics Guaranteed to improve confidence that can be easily learned!|
|Description||How to deal with aggressive clients specialised training for all industries|
|Awards||2016 winner of an International OSPAS award for training excellence nRAH emergency code black crisis intervention de-escalation of occupational aggression and physical violence in hospitals|
Reality-based Training to Super-Charge Confidence when dealing with Verbal Aggression based on three decades of experience.
Half-Day Verbal Deescalation Skills Course (VDSC)
Full-Day Pathway to Personal Confidence Course (PTPCC)
Two Day Master-Class