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|About||ICA offers comprehensive claims management solutions to process any claim type for personal or commercial losses. ICA includes third party administration services throughout the United States with service centers in NC, TX, and CA.|
- View ourselves as a service company first, and to serve as an example of excellence in the business world.
- Always listen to and place the corporate needs of our clients before our own and to meet their request and directives.
- Uphold our goals of leadership in our field and to continually merit our client's faith in us as well as our clients.
- Fervently support the highest ideals and values of motivated people with extraordinary know-how.
- Maintain a commitment to excellence as a company and individually as members of the ICA family.
- Act immediately and accordingly to rectify any issues regarding our services that do not meet our clients’ high standards.
- Accept nothing less than excellence in all we do as a business.
- Combine our resources to provide custom services, expert talent, and astute business acumen to all of our clients.
|Description||Beginning in 1991 as a small independent firm serving the Dallas/Fort Worth Metroplex area, ICA, Inc. grew to become a national company. We are proud of our long history serving the insurance industry in day-to-day losses and as a significant presence in the catastrophe segment of the insurance industry. Throughout the years, ICA has maintained the necessary resources, expertise, and technical support to perform at optimum levels a multi-line, full service, independent adjusting company. When you choose Insurance Claims Adjusters, you choose a wealth of knowledge backed by superior service resulting in all-around success. Headquartered in Charlotte, NC, ICA is a national company with regional offices strategically located in California, Texas, and North Carolina for immediacy and convenience. ICA was a privately held company for 22 years before it was purchased by Brown & Brown, Insurance and now operates as ICA, LP.|