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|About||ICS-Performance is a Call Center Off shore international located in Europe, 120 posts, 300 people, practicing more than 25 languages, open 24 hours.|
Founded in 2010 ICS-PERFORMANCE, began to prosper in call centre Industries and is specialized in three areas:
International call centres practicing more than 25 other languages,
Business Process Outsourcing (BPO: outsourcing of the management of databases, prospects and customers),
Social Media activities.
1) Our international call centres
Develop your activities all around the world, practicing 25 languages by a perfectly bilingual and bicultural staff,
Answer your needs in Human resources 24 Hours/day and 7 days a week through our call centres,
Realize global service (all inclusive : Database, staff, communications, supervision),
New services: Surveys, cross-channel management, SMS, Web-callback, e-mailing, translation of documents /websites, Cedit Card payment by phone, …
2) BPO & administrative / Back Office activities
Update & qualify your prospects / customers’ database,
Detection of prospects/customers’ new projects,
Small administrative & Back Office activities.
3) Social Media activities
Private social networks (Facebook, Yahoo Group ) or professional (Viadeo, LinkedIn)...
Lead & nurturing,
Community management (e-reputation, blogs, forums,).
What about our tariffs ?
Being located Offshore allows us to offer services from 30 to 50 % cheaper than your current costs at an equivalent quality and even superior.
Surveys and polls,
Data base updating,
Information desk (yellow pages),