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ICS-Performance

ICS-Performance

40 Mortimer Street, London, W1W 7 RQ, United Kingdom

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About ICS-Performance is a Call Center Off shore international located in Europe, 120 posts, 300 people, practicing more than 25 languages, open 24 hours.
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Description Founded in 2010 ICS-PERFORMANCE, began to prosper in call centre Industries and is specialized in three areas:


International call centres practicing more than 25 other languages,

Business Process Outsourcing (BPO: outsourcing of the management of databases, prospects and customers),

Social Media activities.


1) Our international call centres


Develop your activities all around the world, practicing 25 languages by a perfectly bilingual and bicultural staff,

Answer your needs in Human resources 24 Hours/day and 7 days a week through our call centres,

Realize global service (all inclusive : Database, staff, communications, supervision),

New services: Surveys, cross-channel management, SMS, Web-callback, e-mailing, translation of documents /websites, Cedit Card payment by phone, …


2) BPO & administrative / Back Office activities

Update & qualify your prospects / customers’ database,
Detection of prospects/customers’ new projects,
Small administrative & Back Office activities.

3) Social Media activities

Private social networks (Facebook, Yahoo Group ) or professional (Viadeo, LinkedIn)...
Lead & nurturing,
Community management (e-reputation, blogs, forums,).


What about our tariffs ?

Being located Offshore allows us to offer services from 30 to 50 % cheaper than your current costs at an equivalent quality and even superior.
Founded Olivier Mouradian
Products Teleprospection,
Telesales,
Telemarketing,
Reception desk,
Information desk,
Hotline, Helpdesk,
Surveys and polls,
Customers satisfaction,
Appointment setting,
Database qualifications,
Database Upgdrading,
Data base updating,
BPO,
Market studies,
Information desk (yellow pages),

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