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Please note that KaciaDesigns will not be responsible for lost or damaged items during shipping. However, please be assured that all items on delivery are properly wrapped and sealed to avoid damages during shipping.
Goods sold are non refundable & non exchangeable.
Kacia Accessories Care Instructions:
1) Please store all Kacia products separately in zip lock bags/pouches provided to prevent oxidation.
2) All Kacia products should avoid contact with water, perfume, soap and alcohol.
Kacia also provides a 3 month limited after-sales care, from the date of purchase/receipt, for its products. That is to say should the item be broken/damaged, Kacia will try its best to repair the item FOC provided:
1) The damage is not beyond repair
2) The stones/parts used are still available
3) The customer has followed Kacia Accessories Care Instructions.
Should you require Kacia's limited after-sales care, please email (preferably with a picture of the damaged item) to email@example.com. We will only be able to provide a confirmation on the repair after assessment.
Workshops conducted in KACIA Studios on every Fridays and Saturdays.
Studio Opening Hours:
Friday: 7pm - 10.30pm
Saturday: 10 am - 4pm
Kacia usually runs accessories handcrafting workshop at other venues during Mondays to Thurdays. As such, if you would like to drop by our studio to purchase materials or tools, please contact us beforehand :)
Kacia Distribution Points:
Blk 502, Jurong West Avenue 1,
#04-819, Singapore 640502