|About||Repticity provides a platform for guest and visitor engagement for the healthcare industry.|
|Mission||Repticity aims to enhance the engagement between Guests and Visitors of healthcare facilities with its staff, to produce a higher quality customer service experience and quicker response times in resolving issues, answering questions and general communication.|
|Description||Repticity provides a platform for guest and visitor engagement for the healthcare industry. Components of the platform include online brand monitoring, review generation, review monitoring and operations control panels for a full unified healthcare engagement solution.|
SNF, Nursing Home and Rehabilitation Center Online Review Monitoring and Management System - Monitor Google, Yelp, Facebook, Caring.com, AgingCare, CiteHealth and a dozen other providers where your facility is public ally mentioned.
SMS and Voice communication with guests and resident visitors - Fully automated with premade and canned response messages to engage your guests about their experience at your facility.
Phone Call Recording and Rating Management - Similar to the SMS chat log, the phone call recording application requires no setting up and attaches phone call recording and duration to each guests profile, unifying communication organization across the board.
Digital Check-in application - Electronic guest recording and filing system unified with chat, notes, visitation log, social profile identifier and custom options such as check-in alerts and more.
Incident reporting and management - Remain organized by cataloging guest feedback as cases we call incident reports. Remain organized and produce reports on concerns, actions taken to resolve and identify issues directly from guest feedback.
Social Media content curation - Explore 100’s of articles pre-selected daily by category from highly accredited sources to publish on your Facebook, Twitter and Linkedin sites.
Built-in integrations with SigmaCare and PointClickCare facilitates a CRM-like environment for your users with limited access to crucial data to assist and improve with their daily tasks.