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|About||SentriLock is the National Association of REALTORS® official lockbox solution! We are fully owned by the National Association of REALTORS®.|
SentriLock Customer Care Promise
“Continually deliver the best service experience to people and organizations requiring simple, reliable, access control management.”
Founded in 2003, SentriLock is the leading electronic lockbox manufacturer and service provider supporting the Real Estate industry and other emerging markets. SentriLock is 100% owned by the National Association of REALTORS® (NAR), America’s largest trade association representing over 1.2 million members involved in all aspects of the residential and commercial real estate industries. SentriLock is a proud partner in NAR's REALTOR Benefits® Program.
SentriLock’s technologically advanced products provide an unparalleled level of stability, durability and versatility. Our Bluetooth® REALTOR® Lockbox and SentriSmart™ Mobile App deliver secure, easy mobile lockbox access with a host of tools and benefits. The easy-to-use SentriLock solution provides showing notifications, feedback requests, robust reporting, secure temporary access (including one day codes), and property data integrations. SentriLock’s award-winning customer service team provides world-class support seven days a week, exclusively from its headquarters in West Chester, Ohio.
SentriLock is governed by our fundamental core values—Customer-Focused, Innovative, Passionate, Resilient, Intelligent, and Trustworthy. These values guide our strategy and interactions with our customers on a day-to-day basis. To learn more, visit www.sentrilock.com.