|About||Boat and yacht repair including engines, transmissions, generators and electrical.|
Our primary purpose at SMS is the repair of your boat’s systems. From generators to watermakers, we have the know how to solve any problem you might have. Here is what you should know if you would like to enlist our services.
SERVICE AREA: We regularly cover the coast from Topsail Island to Myrtle Beach. Our shop is located just outside of the airport in Wilmington. Our technicians are in Southport, Wrightsville Beach, and Hampstead on a weekly basis. We try to maximize efficiency by grouping services calls in one area together, this results in lower travel costs for our customers.
TRAVEL CHARGES: If we can schedule our trip to your boat is at least one other job, we charge you for only one way. This means that for non-emergency work, you will only pay time and mileage one way to your boat. We charge $.70 for each mile to your boat and the standard hourly rate ($104/hr.) for time. For an example, a trip to Southport would cost $104 for travel labor and $24.50 in mileage, for a total of $128.50.
Emergency labor, such as evenings, weekends, and Holidays will be billed at total travel time (to and from) and $135.00/hr.
METHODS OF PAYMENT: We accept personal checks, MasterCard, VISA, American Express, and even cash. We may ask for credit card information at our first visit to your boat. Especially if we need to order more than $500 of parts for your work.
HOW TO INITIATE A WORK ORDER: You can call Dave Harrington at the shop to place a work order, his number is 910 620 3212. You can also call one of our technicians directly if you already have their number. Here is the information that you should be ready with.
Name and address for billing the invoice (also email)
Boat name, make, model
Boat location and combination (or key location)
Engine model and serial (serial numbers are becoming the best way to communicate with engine manufacturers)
WHAT TO EXPECT: After initiating a work order, we should be able give you a rough idea of when our tec