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|About||Stonewater is a social housing provider, with a mission to deliver good quality affordable homes to people who need them most.|
Our social media pages are not intended for any urgent requests. If you require immediate assistance please call us on 01202 319 119 or email us via: https://www.stonewater.org/contact-us/. Those receiving care and support can also speak with their scheme manager or support worker.
Facebook and Twitter posts are monitored between 8am and 8pm Monday - Friday as well as 9am to 1pm on Saturdays* and, if a response is required, we endeavour to get back to you within 24 business hours.
In addition to Facebook's own legal terms, which all users are asked to adhere to, we reserve the right to remove any posts that are illegal and/or deemed offensive, inappropriate or defamatory. We also reserve the right to block persistent offenders. For your safety, we will also remove any spam or comments containing personal details. For our social media guidelines please refer to our website: www.stonewater.org/socialguidelines
*During periods when the business is closed, for example; Christmas and New Year revised business hours will be posted on Facebook and on our website.