QuickBooks offers several ways to contact customer service for their payroll product, including phone, chat, email, community forum, and knowledge base. Phone support is available 24/7, while chat support is available during business hours. You can also submit a support request through the QuickBooks website or post a question to the QuickBooks community forum. The QuickBooks knowledge base has a library of articles that can help you with common problems.
If you need help with QuickBooks payroll, I recommend starting with the knowledge base. The articles in the knowledge base are written by QuickBooks experts and they cover a wide range of topics. If you can't find an answer to your question in the knowledge base, you can then contact customer service for further assistance.
When contacting customer service, be as specific as possible when describing your problem. The more information you can provide, the better equipped the customer service representative will be to help you. If you have a screenshot of the error message you're getting, attach it to your support request. This will help the customer service representative troubleshoot the issue more quickly. If you're able to reproduce the problem, try to do so while you're on the phone with customer service. This will help the customer service representative see the problem firsthand and troubleshoot it more easily.
Be patient. Customer service representatives are often busy and it may take some time to get your issue resolved. However, QuickBooks customer service is generally responsive and helpful. With a little patience, you should be able to get the help you need to get your QuickBooks payroll up and running smoothly.
If you need help with QuickBooks payroll, I recommend starting with the knowledge base. The articles in the knowledge base are written by QuickBooks experts and they cover a wide range of topics. If you can't find an answer to your question in the knowledge base, you can then contact customer service for further assistance.
When contacting customer service, be as specific as possible when describing your problem. The more information you can provide, the better equipped the customer service representative will be to help you. If you have a screenshot of the error message you're getting, attach it to your support request. This will help the customer service representative troubleshoot the issue more quickly. If you're able to reproduce the problem, try to do so while you're on the phone with customer service. This will help the customer service representative see the problem firsthand and troubleshoot it more easily.
Be patient. Customer service representatives are often busy and it may take some time to get your issue resolved. However, QuickBooks customer service is generally responsive and helpful. With a little patience, you should be able to get the help you need to get your QuickBooks payroll up and running smoothly.
