So you have booked your client on the perfect travel experience based on the first seven steps in the Sales Cycle, and collected your commission. Are you done? If you are a smart business owner, then no. You know you are just beginning to build a successful long-term relationship, which is the foundation of easy future business. But that only happens if you proactively approach Step 8 of the Sales Cycle, Follow-Up.
In this webinar, customer service expert Stacey Oliver-Knappe will share how to make the critical step of following-up enjoyable for you and your clients.
Questions Stacey will Answer:
• What is Follow-Up
• Why is it Critical to your Business?
• What Methods to use to Track Follow-Up?
• When should you Follow-Up?
• How do you Follow-Up?
• What to do when you Follow-Up and the travel experience was bad?
This session qualifies for 2 CEUs.
Free for members only. Non-members, $19.99
Sign Up: https://www.thetravelinstitute.com/product/04-27-2018-easily-ensuring-future-business-follow-up/